PS21099 - Heating and Cooling Installer Study

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION *****

This procurement is being concluded following a mini competition under the CCS DPS Agreement (RM6018).

Brief Description of Requirement

This research aims to develop a comprehensive understanding of the characteristics, activities and attitudes of the existing heating and cooling installer workforce. It will also identify distinct archetypes within this workforce.

This information will be used to understand the appetite of installers to develop the capability to install heat pumps in future. This includes their attitudes to training and any challenges this could pose for their existing business model. The research will also consider installer attitudes towards standards and accreditation schemes.

The archetypes identified by this work will be used to ensure that any future policy interventions and communications can be targeted effectively to maximise impact.