# freshworks — UK public sector contract awards > A prime supplier profile built from sourced government contract award notices. ## Key facts - Awards: 65 - Known award value: £9,445,849 - First award: 12 December 2019 - Latest award: 31 March 2026 ## Top public sector buyers - [Cabinet Office](/buyers/cabinet-office/contract-awards) — 5 awards - [Ministry of Housing, Communities and Local Government](/buyers/ministry-of-housing-communities-and-local-government/contract-awards) — 4 awards - [NHS England](/buyers/nhs-england/contract-awards) — 4 awards - [DfTc - Department for Transport](/buyers/dftc-department-for-transport/contract-awards) — 3 awards - [Health Education England](/buyers/health-education-england/contract-awards) — 3 awards ## Contract awards ### [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) Department of Health and Social Care · £10,080 · 27 March 2026 · awarded ### [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) The Princess Alexandra Hospital NHS Trust · £574,000 · 31 March 2026 · awarded ### [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) NHS England · £371,484 · 30 March 2026 · awarded ### [Service Desk Software - Knowledge Services & Library](/contracts/ocds-b5fd17-ec49b4e9-3b4c-4d47-bb9b-d75d5672bb85) NHS England · £39,465 · 30 March 2026 · awarded ### [Information Technology Service Management\(ITSM\)](/contracts/ocds-b5fd17-5224a307-b298-4979-9c39-b33f7d98e070) Surrey and Borders Partnership NHS Foundation Trust · £143,640 · 31 March 2026 · awarded ### [GB-Hull: IT Service Desk](/contracts/ocds-b5fd17-eb13a454-60cf-4493-aaeb-ba4f9c411311) BIP SOLUTIONS LIMITED · £57,600 · 31 March 2026 · awarded ### [Contract Award for Freshworks ITSM Software](/contracts/ocds-b5fd17-215a8f96-5646-4c0e-86d6-077005137c2a) Royal Borough of Kensington and Chelsea · £340,000 · 24 November 2025 · awarded ### [Contract for the provision of IBCA Digital Service Management Tooling](/contracts/ocds-b5fd17-f3391a59-3cfb-4217-9bdc-601dadab9fc9) Cabinet Office · £279,081 · 14 December 2025 · awarded ### [Freshservice Subscription](/contracts/ocds-b5fd17-8c11a505-7ccb-4617-887e-d4c3d00b6ac8) Ipswich Borough Council · £36,020 · 3 August 2025 · awarded ### [Provision of an IT Service Management ITSM](/contracts/ocds-b5fd17-17dfab11-3ad8-41b1-bf7b-932fabd521bd) Cabinet Office · £361,089 · 28 November 2024 · awarded ### [Service Management Tool - Support Hubs](/contracts/ocds-b5fd17-799774fa-093e-47dc-baab-71426e470dda) British Transport Police · £478,538 · 4 December 2025 · awarded ### [IT Helpdesk Software](/contracts/ocds-b5fd17-3a6b4430-41cb-421b-b742-667ef8bc3d43) Stroud District Council · £26,136 · 4 August 2025 · awarded ### [Capability Query Management](/contracts/ocds-b5fd17-34e2f426-2201-4b0c-8eb0-febb2f9bbb7a) Cabinet Office · £211,242 · 10 August 2028 · awarded ### [Freshworks Software](/contracts/ocds-b5fd17-1afbbf5a-6a17-4336-9a64-b4b2da087e64) DfTc - Department for Transport · £42,792 · 23 September 2025 · awarded ### [DDaT25298 - Licences For IT Service Management Platform](/contracts/ocds-b5fd17-f7c28ef6-6065-464f-b37b-6499d975043a) UK SHARED BUSINESS SERVICES LIMITED · £10,800 · 18 September 2025 · awarded ### [IT Service Desk System](/contracts/ocds-b5fd17-15d6efe9-4f01-4559-b802-25a7f618e317) THE ELECTORAL COMMISSION · £56,560 · 18 August 2025 · awarded ### [GB-Witham: ECFRS00381 IT Service Management Software](/contracts/ocds-b5fd17-dd50dfb2-7634-4754-8f1d-8a5969f76b64) Essex Police, Fire & Crime Commissioner Fire & Rescue Authority · £135,972 · 30 May 2025 · awarded ### [Provision of Service Desk Software for West Midlands Fire Service](/contracts/ocds-b5fd17-97875248-d244-460d-a2a0-0eaff2e3ef08) West Midlands Fire Service · £309,840 · 1 May 2025 · awarded ### [Freshservice Renewals](/contracts/ocds-b5fd17-8c110bb4-967b-4ad3-88ab-1d7a9778c3e6) UHSFT · £103,650 · 19 February 2025 · awarded ### [Fresh Service](/contracts/ocds-b5fd17-c856dddf-31e9-4aa9-9b37-72b9d925626f) Independent Office for Police Conduct · £199,908 · 10 October 2023 · awarded ### [IT Service Management System](/contracts/ocds-b5fd17-796f5f7d-6cdc-41f7-af22-aecd9e09b4e0) Luminate Education Group · £89,859 · 31 March 2025 · awarded ### [MHCLG \(formerly DLUHC\) Freshservice Enterprise for HR - VARIATION](/contracts/ocds-b5fd17-8ba3ac81-5a4d-4110-97a8-72165edfc64b) Ministry of Housing, Communities and Local Government · £1,432 · 8 April 2025 · awarded ### [WTE IT Service Desk Instances](/contracts/ocds-b5fd17-d9d8991e-33d0-4194-a236-7545debbe4e2) NHS England · £228,863 · 28 March 2025 · awarded ### [Service Desk Software - Knowledge & Library Services](/contracts/ocds-b5fd17-6aebfb41-2ad5-49c7-b7e4-a3f10661b2c0) NHS England · £32,000 · 26 March 2025 · awarded ### [IT Service Management Software](/contracts/ocds-b5fd17-5d56abaa-a97a-445a-a93e-6800e0a4525e) South Tyneside Council · £193,560 · 10 June 2024 · awarded Page 1 of 3; 63 total records.