# CEM - Oversight & Quality Assurance Services

> A sourced UK public-sector contract award published by STUDENT LOANS COMPANY LIMITED.

## Key facts

- Public buyer: [STUDENT LOANS COMPANY LIMITED](/buyers/student-loans-company-limited/contract-awards)
- Contract winner: [Pricewaterhouse Coopers](/contract-winners/pricewaterhouse-coopers/public-sector-contract-awards)
- Award value: £3,500,000
- Tender value: £3,500,000
- Award date: 22 December 2020
- Published: 20 January 2021
- Contract start: 5 January 2021
- Contract end: 4 January 2023
- Stage: awarded
- Procurement category: services
- Notice ID: a90788d2-73b9-41c7-9579-050f6acf8e52-407209
- OCID: ocds-b5fd17-ffffca67-9931-4d5b-911d-8daa1dc01e4d

## Description

Design, configuration, development and implementation services to provide oversight and quality assurance services for customer engagement management\.

## Related contract awards

- [Pre Employment Screening](/contracts/ocds-b5fd17-b9bbb675-8670-474b-984e-7194e7b5c534): STUDENT LOANS COMPANY LIMITED
- [Digital Delivery Implementation - Agile](/contracts/ocds-b5fd17-0f4f5481-17e6-4457-96ba-6c70b2f0dc77): STUDENT LOANS COMPANY LIMITED
- [IBM Hardware and Software Maintenance](/contracts/ocds-b5fd17-a3aa6250-738d-4869-af31-7735e839207e): STUDENT LOANS COMPANY LIMITED
- [GCG Data and Analytical Services](/contracts/ocds-b5fd17-69e6e84c-de2f-46a5-a858-e93d553b3eb1): Cabinet Office
- [Taskforce for Climate Related Financial Disclosures \(TCFD\)](/contracts/ocds-b5fd17-82f92e2f-79cb-46b2-85e0-cff0b93f4efb): Department for International Trade
- [DFID 7400 - Financial Sector Stability Programme \(FSSP\) Component of Accelerating Investment and Infrastructure \(AiiN\) Programme Amendment No 2](/contracts/ocds-b5fd17-bf13cbaa-9938-4326-acdd-74c0b77872ad): DEPARTMENT FOR INTERNATIONAL DEVELOPMENT

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a90788d2-73b9-41c7-9579-050f6acf8e52-407209)