Contract award record
ecm_12348 NASSTAR for Historical Call Recording Storage
Tender value £35,400
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Award value£34,500
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
This service was required beyond the end of the Atos IAS contract to retain IAS historical call recordings. This will enable the Department to respond to potential customer complaints/enquiries in line with the call retention period of two years. Calls will automatically be deleted from the platform when the two year period is reached.
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