# Birmingham City Centre Totem Real Time Information Reliability Improvement

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [WEST MIDLANDS COMBINED AUTHORITY](/buyers/west-midlands-combined-authority/contract-awards)
- Contract winner: [Journeo Passenger Systems Ltd](/contract-winners/journeo-passenger-systems/public-sector-contract-awards)
- Award value: £116,456
- Tender value: £116,456
- Award date: 27 May 2025
- Published: 30 June 2025
- Contract start: 30 June 2025
- Contract end: 31 December 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 3c2b55da-f839-4988-bd61-3e5e432dba55-852066
- OCID: ocds-b5fd17-ffbf350b-1654-4bf5-8dcc-f79b132fa5be

## Description

This requirement is to address reliability issues that have been affecting Birmingham City Centre Information \(BCCI\) Electronic Passenger Information \(EPI\) screens\. This has been diagnosed as being due to the below three factors, • software issues, • 3G sunsetting causing all units to drop to a 2G connection and • antiquated controller boards\.

## Related contract awards

- [SITE MANAGER](/contracts/ocds-b5fd17-c13406b4-856b-457b-9c5c-83efdb309358): West Midlands Combined Authority
- [Bus Network Analysis &amp; Scheduling Software](/contracts/ocds-b5fd17-0adb1bec-058d-4579-b78f-602391871b65): West Midlands Combined Authority
- [PROJECT MANAGER](/contracts/ocds-b5fd17-f21903e5-2e57-42d1-82cc-6aadf87d9f98): West Midlands Combined Authority
- [TD2326 - Real-time information displays for bus stops 25/26](/contracts/ocds-b5fd17-58fefd90-8f14-4065-841d-c01c4eb41d49): DERBY CITY COUNCIL
- [SHELTER DISPLAYS AND CCTV](/contracts/ocds-b5fd17-82c21a34-830c-4394-9637-1433e8c86b5d): West Midlands Combined Authority
- [Electronic Passenger Screen Procurement - Journeo Passenger Systems Ltd\.](/contracts/ocds-b5fd17-389e543b-daac-42db-a7b3-0ed33fabfd23): West Midlands Combined Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3c2b55da-f839-4988-bd61-3e5e432dba55-852066)
