# Alarm Aggregation and Dispatching Service/licenses

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cabinet Office](/buyers/cabinet-office/contract-awards)
- Contract winner: [Softcat Plc](/contract-winners/softcat/public-sector-contract-awards)
- Award value: £490,647
- Tender value: £490,647
- Award date: 9 October 2023
- Published: 6 November 2025
- Contract start: 19 October 2023
- Contract end: 18 October 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 5fdafa2b-a154-4d2f-ae13-9823d9846978-871133
- OCID: ocds-b5fd17-ff4287df-4de4-46b4-9a79-fb665b2ce731

## Description

Provision of PagerDuty alarm aggregation and dispatching licenses/service for system administrators and support teams\. Provides alerting services to on-call engineers and escalation points\. Digital and Technology service teams across CO use this service for 24/7 support Additional information: The initial contract value was uplifed by £14,381\.12\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5fdafa2b-a154-4d2f-ae13-9823d9846978-871133)