Contract award record
Technical Support for Server and Desktop Software 2026 -2031
Notice details
- Published
- Category
- services
- Buyer region
- South East
- Source
- View official notice
Public buyer and contract winner
Award value£220,500
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
HCC requires a 3rd party software support service for all Microsoft server and desktop products in use within HCC.
In 2023 HCC IT decided to trial the use of a 3rd Party offering to provide Microsoft Unified Support as the market for alternatives was growing. Following a mini competition exercise, a contract was put in place for a 2 month proof of concept from December 2023 to February 2024 and, following a successful trial, the contract was extended for a maximum of 2 years to February 2026 . The contract with the 3rd party supplier is coming to an end and HCC requires a replacement.
Additional information: This requirement was procured using the Kent Commercial Services Software and Associated Services Framework Y23065