# HR Helpdesk Implementation Partner

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [National Highways Limited](/buyers/national-highways-limited/contract-awards)
- Contract winner: Oracle
- Award value: £349,500
- Tender value: £349,500
- Award date: 10 September 2026
- Published: 15 September 2026
- Contract start: 9 September 2026
- Contract end: 8 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: ddc50c57-59f7-4091-a6df-c3d1524eaaa1-914135
- OCID: ocds-b5fd17-fe6928a5-15ec-4bb0-bd28-baaf7dcdb354

## Description

The implementation partner will work closely with NH internal teams to lead a project for delivering the enhanced HR experience platform and employee relations case management system as part of the PFP platform\. This will replace the current ticketing set up for HR Services and Casework in Service Cloud with the same functionality within HR Helpdesk\.

## Related contract awards

- [East Brown Salt Order 08](/contracts/ocds-b5fd17-2fe00a34-3033-439d-8841-1fdee641fa30): National Highways Limited
- [PDF Framework - Skid Resistance resurf 2026-27 West Works Pk2\.06](/contracts/ocds-b5fd17-0071e9d3-4fc0-43be-a456-dc329e718469): National Highways Limited
- [PDF Framework - A21 Quarry Hill Exp Joints](/contracts/ocds-b5fd17-a1eda1e1-33f2-4ba1-a7c3-d8a3d182dfd2): National Highways Limited
- [UKRI-5334 - Oracle Professional Services](/contracts/ocds-b5fd17-79caf93c-77ee-48dd-b7b4-367b0617eaf8): UK Research and Innovation \(UKRI\)
- [HHT Affinity Group 1 and 3 - CIS PIP and CMS Migration Mobilisation](/contracts/ocds-b5fd17-3782884d-ad3c-445f-b1f9-d7c6ee1c91ec): Department for Work and Pensions
- [project\_3308 - oracle support renewal](/contracts/ocds-b5fd17-29dd18b9-a7e2-482f-b7c8-83454941ad11): Department for International Trade

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ddc50c57-59f7-4091-a6df-c3d1524eaaa1-914135)