Contract award record
GB-London: FSCS465 Customer Satisfaction (call-off via FSCS425 Strategic Market Research Services)
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Public buyer
Financial Services Compensation Schemeawarded to
Contract winner
Watermelon Research LimitedAward value£335,536
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Provision of a service to ensure continued delivery of FSCS's Customer Satisfaction (CSAT) programme. The contract will include a review of the current service, followed by a proposal to innovate and refresh the service in order to deliver our future strategy.