# GB-Darlington: Interactive Voice Recognition Review Services

> A sourced UK public-sector contract award published by Student Loans Company.

## Key facts

- Public buyer: [Student Loans Company](/buyers/student-loans-company/contract-awards)
- Contract winner: Adexchange Media Limited
- Award value: £99,800
- Tender value: £99,800
- Award date: 10 March 2020
- Published: 23 March 2020
- Contract start: 14 March 2020
- Contract end: 13 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 5018eb1d-f515-4f72-92d9-f6ba8f407ee5-351271
- OCID: ocds-b5fd17-fdd8583f-53cc-49b0-90d8-13562bd3708a

## Description

This ITT relates to the procurement of IVR Review Services in line with SLC's brand and subsequent Voice Recording Delivery to support SLC's suite of IVRs\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [Overseas Debt Collection](/contracts/ocds-b5fd17-7a644f94-d72e-409b-8191-5133664da2e3): Student Loans Company
- [Childcare Grant Payment Services](/contracts/ocds-b5fd17-0225b3de-c452-477c-9482-dd068cebf117): Student Loans Company
- [GB-Irvine: Content Creation and Information Architecture Services](/contracts/ocds-b5fd17-6374c10d-c258-44a2-a79e-48a75cba60a2): Student Loans Company
- [GB-Glasgow: IVR Review Services](/contracts/ocds-b5fd17-457077e4-04b1-4c12-a330-43d87e867159): Student Loans Company Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5018eb1d-f515-4f72-92d9-f6ba8f407ee5-351271)