# The Future of the USO Qualitative Research Project

> A sourced UK public sector contract award published by OFCOM.

## Key facts

- Buyer: [OFCOM](/buyers/ofcom/contract-awards)
- Supplier: [Jigsaw Research Limited](/suppliers/jigsaw-research/public-sector-contract-awards)
- Award value: £78,603
- Tender value: £78,603
- Award date: 15 August 2023
- Published: 6 September 2023
- Contract start: 15 August 2023
- Contract end: 29 September 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 86c20426-1d8f-4080-b169-63df927340d1-678249
- OCID: ocds-b5fd17-fcc42b63-8328-495d-a3f6-a01bd226691f

## Description

Ofcom aims to improve it's understanding of how postal user needs have changed since the last review, if at all, and to gain some insight into what types of post people are sending and the necessity or sentimental value of these items\. Ofcom also aims to improve its understanding of the barriers to digital alternatives to post\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/86c20426-1d8f-4080-b169-63df927340d1-678249)