# Privileged Access Management \(PAM\) Tool

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Contract winner: [Ncc Group Security Services Limited](/contract-winners/ncc-group-security-services/public-sector-contract-awards)
- Award value: £187,000
- Tender value: £187,000
- Award date: 9 June 2020
- Published: 9 June 2020
- Contract start: 15 June 2020
- Contract end: 14 June 2022
- Stage: awarded
- Procurement category: services
- Notice ID: cab6dada-3372-4c99-8a83-6d340098ba5e-363121
- OCID: ocds-b5fd17-fc362fe5-8944-48b6-a561-74a44952e7d3

## Description

Ofgem currently stores system administration usernames and passwords in a shared software product where everyone in each team can see all usernames and passwords with system administration rights\. There is no protection around these files, so each user with rights may change, or even delete system admin credentials\. In addition, most of those usernames are generic "Admin" users and not assigned to individuals making auditing specific privileged user activity nearly difficult\. Lastly, we have limited sys admin resources to create new server services, administrate existing one and collapse services identified for decommissioning\. We are looking for a technical solution supported by PAM professional services that helps resolve the risk associated with unmonitored, unlimited priviledged access to Ofgems infrastructure systems and gain control over the privileged accounts to the technical assets For more information see attached document - 2020-008 Privileged Access Management \(PAM\) Tool ITT

## Related contract awards

- [2025-114 Direct Internet Access](/contracts/ocds-b5fd17-a4a4f41b-cac9-45e3-94ff-ff4315316d3a): Ofgem
- [Telephony Solutions](/contracts/ocds-b5fd17-22ed2f0c-7c22-4f79-a52e-22e4925aac72): Ofgem
- [2026-049 Telephony Solutions for D&S](/contracts/ocds-b5fd17-99bad6d6-8253-46e5-99e9-906a0b1662fc): Ofgem
- [Cyber Incident Response Service](/contracts/ocds-b5fd17-f6f8578c-7217-4c29-960e-c0a7a2fb635e): UK SHARED BUSINESS SERVICES LIMITED
- [UKRI Penetration Testing Services](/contracts/ocds-b5fd17-02ab3ede-3735-4f6d-a280-5b5eea766387): UK SHARED BUSINESS SERVICES LIMITED
- [UKRI-6204 Set of Facilitated NCSC CAF Workshops](/contracts/ocds-b5fd17-6e125bf8-b7e2-4d83-a8d7-42c56448342f): UK Research and Innovation

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cab6dada-3372-4c99-8a83-6d340098ba5e-363121)