# FH286 Out Of Hours Call Monitoring Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Futures Housing Group](/buyers/futures-housing-group/contract-awards)
- Published: 22 August 2018
- Planned start: 22 October 2018
- Planned end: 21 October 2021
- Stage: open_tender
- Procurement category: services
- Notice ID: ae99e97d-a021-4c7f-abcd-775c3909ff83-236892
- OCID: ocds-b5fd17-fbf9ba55-a5f6-441b-8b90-d841cc667b75

## Description

Futures Housing Group \(FHG\) seeks to appoint a suitably qualified and financially sound economic operator to manage our out of office hours call monitoring service with some office hours cover during the contract period, all services to be carried out as per our scope of works within the ITT document\.The period of this contract will be up to three years including a one year initial period and with unilateral right to extend for a further period not exceeding two years\.

## Related contract awards

- [FHPP00077- Out of Hours Call Handling Services](/contracts/ocds-b5fd17-ed7eece9-86f5-4830-9196-049fb2a1cbd2): Futures Housing Group
- [FHPP0010 - Customer Relationship Programme - Customer Feedback Surveys](/contracts/ocds-b5fd17-ae48359a-dfb7-42c8-8215-2bf53cea877b): Futures Housing Group
- [Statutory Servciing & Maintenance for Stairlifts & Hoist](/contracts/ocds-b5fd17-dea97ae8-c9d7-4234-a9b7-bff9704fe70f): Futures Housing Group

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ae99e97d-a021-4c7f-abcd-775c3909ff83-236892)