# Integrated Urgent Care \(NHS 111\) Service in Milton Keynes

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT](/buyers/nhs-arden-and-greater-east-midlands-commissioning-support-unit/contract-awards)
- Tender value: £1,350,000
- Published: 18 November 2016
- Planned start: 1 April 2017
- Planned end: 31 March 2020
- Stage: open_tender
- Procurement category: services
- Notice ID: 06c1f70f-2622-4ce3-b33a-2a1cb9dd221d-104774
- OCID: ocds-b5fd17-fbcc1a8d-adc9-11e6-9901-0019b9f3037b

## Description

NHS Milton Keynes CCG is seeking to procure an Integrated Urgent Care service for the population of Milton Keynes\. The service will receive telephone calls via the 111 number and triage those calls using a Clinical Decision Support System\. Where appropriate, callers will be warm transferred to a clinician who may either be based within the Integrated Urgent Care Service or an external provider as part of a virtual Clinical Hub\. The outcome of the calls will be one of the following: • Auto Despatch of an Ambulance • Signposting to an appropriate service • The booking of an appointment with an appropriate service • Advice and guidance given to enable self-care • Appropriate information given Documentation is available on the Bravosolution portal at: https://ardengemcsu\.bravosolution\.co\.uk/web/login\.html

## Related contract awards

- [2108 Electronic Patient Database for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-509b76ea-107e-402e-a787-6c2f3ddabc37): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2064 Smart Messaging Service Renewal for NHS Nottingham and Nottinghamshire ICB](/contracts/ocds-b5fd17-fecb51c4-5094-477b-89a3-8d7ba1406982): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2086 CQRS Stack Observability Platform Renewal for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-e41757a0-c9bc-4855-affa-6ab3dc29a350): NHS Arden and Greater East Midlands Commissioning Support Unit

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/06c1f70f-2622-4ce3-b33a-2a1cb9dd221d-104774)