Contract award record
ESCC - FW - iCasework Case Management System
Tender value £116,000
Notice details
- Published
- Category
- services
- Buyer region
- South East
- Source
- View official notice
Public buyer and contract winner
Award value£217,670
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
To replace/renew the contract for a case management system (CMS) for managing complaints, enquiries, member enquiries, compliments, Ombudsman (Lgsco) complaints, FOI and environment information requests, data protection requests for public and police and ICO complaints.