# PS25389 - AI-assisted signposting prototype to improve access to advice on the Acas website

> A sourced UK public sector contract award published by UK SBS.

## Key facts

- Buyer: [UK SBS](/buyers/uk-sbs/contract-awards)
- Supplier: [Answer Digital](/suppliers/answer-digital/public-sector-contract-awards)
- Award value: £927,000
- Tender value: £92,700
- Award date: 16 April 2026
- Published: 27 April 2026
- Contract start: 22 April 2026
- Contract end: 11 August 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 53e628b3-aab0-4ae3-a82e-800d30f26eac-894775
- OCID: ocds-b5fd17-fa82a31a-22bd-426a-9e99-5fbf59bee6c3

## Description

\*\*\*\*\* THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION \*\*\*\*\* This procurement is being concluded following a mini competition under the CCS DPS RM6200 Artificial Intelligence \(AI\) Brief Description of Requirement The purpose of this procurement is to design, prototype, and evaluate an AI-chatbot experience for a single, agreed-upon advice topic, and to generate robust evidence of its impact compared with the existing website experience\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/53e628b3-aab0-4ae3-a82e-800d30f26eac-894775)
