# Primary Care IT / Digital Transformation Support Services - NHS Humber and North Yorkshire ICB

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS HUMBER & NORTH YORKSHIRE ICB](/buyers/nhs-humber-north-yorkshire-icb/contract-awards)
- Contract winner: [N3i Limited](/contract-winners/n3i/public-sector-contract-awards)
- Award value: £31,753,988
- Tender value: £31,823,995
- Award date: 8 October 2024
- Published: 12 November 2024
- Contract start: 1 April 2025
- Contract end: 31 March 2030
- Stage: awarded
- Procurement category: services
- Notice ID: 40d76308-fbdd-40b8-8cc7-3c8de8192d84-802005
- OCID: ocds-b5fd17-f9b4d4e5-bbcb-4778-a3cf-64561fd64db1

## Description

NHS Humber and North Yorkshire Integrated Care Board \(hereafter the Contracting Authority\) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process\. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout\. The service will be required to: • Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services; • Ensure that Services are supported on a 24/7 basis as appropriate to requirement; • Ensure that all systems, and associated infrastructure, are securely operated and maintained; • Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; • Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and • Fully understand all local and national requirements and work closely with the ICB Places to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda\. Additional information: e-Procurement portal - https://atamis-1928\.my\.site\.com/s/Welcome \(https://atamis-1928\.my\.site\.com/s/Welcome\) Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928\.my\.site\.com/s/Welcome \(https://atamis-1928\.my\.site\.com/s/Welcome\) - contract reference C234517 The closing date for tender responses is 13:00 on 23 August 2024

## Related contract awards

- [HNYICB - External Audit Services](/contracts/ocds-b5fd17-86bd759f-786f-463e-aba5-175488f2ef3c): NHS HUMBER & NORTH YORKSHIRE ICB
- [HNYICB - Primary Care Clinical Waste Managing Agent Services](/contracts/ocds-b5fd17-5f807b2e-1f66-4331-aa42-5d2198cb4eeb): NHS HUMBER & NORTH YORKSHIRE ICB
- [HNYICB - Illicit Tobacco Survey](/contracts/ocds-b5fd17-5d32c232-31d0-45fe-977b-9c05b1fc6905): NHS HUMBER & NORTH YORKSHIRE ICB
- [NHS NEL CCG/NHS NL CCG - Primary Care IT Support Service](/contracts/ocds-b5fd17-d57dc6ad-86bb-4d41-89a6-59f9253b8f21): NHS HULL CLINICAL COMMISSIONING GROUP
- [NHS Hull CCG/NHS ERY CCG - Primary Care IT Support Service](/contracts/ocds-b5fd17-0599f26a-73fc-49af-9eac-abfa24305b21): NHS HULL CLINICAL COMMISSIONING GROUP

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/40d76308-fbdd-40b8-8cc7-3c8de8192d84-802005)