# Regulatory Services Review Project - Delivery Phase

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cornwall Council](/buyers/cornwall-council/contract-awards)
- Contract winner: [Ignite Consulting Ltd](/contract-winners/ignite-consulting/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 1 May 2023
- Published: 14 July 2023
- Contract start: 15 May 2023
- Contract end: 15 November 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 9051c639-fb62-46c5-9ad8-c04b67e089ff-662802
- OCID: ocds-b5fd17-f96c9a3c-355a-4366-b33a-cae00a47ddc3

## Description

The "Regulatory Services Review Project" is a review of how Cornwall Council Regulatory Services are delivered to the public, how the 'back office' function supports this, and how the service interacts with other Council services\. \\r \\r The Supplier is being contracted to support Regulatory Services with the Design and Delivery phase of the project, including work to gain customer research and insight, undertake detailed redesign of structures and roles, the Agile design and delivery of opportunities identified in the Discovery phase, and Change Management\. To meet the needs of the contract the supplier will need to deliver the outputs and capabilities as noted in the Deliverables section, share insight and data with the Council as appropriate, and support the service with continuous improvement\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9051c639-fb62-46c5-9ad8-c04b67e089ff-662802)