# 1399 IT Service Management Software Solution for NHS Arden & GEM > Contract award record from UK public-sector procurement sources. ## Key facts - Public buyer: [NHS Arden and Greater East Midlands Commissioning Support Unit](/buyers/nhs-arden-and-greater-east-midlands-commissioning-support-unit/contract-awards) - Contract winner: [Insight Direct \(UK\) Ltd](/contract-winners/insight-direct-uk/public-sector-contract-awards) - Award value: £505,080 - Award date: 12 March 2025 - Published: 18 March 2025 - Contract start: 31 January 2024 - Contract end: 30 January 2027 - Stage: awarded - Procurement category: services - Notice ID: cfcc928f-ca58-4728-938b-1655269e1675-834406 - OCID: ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243 ## Description 1399 IT Service Management Software Solution for NHS Arden & Greater East Midlands Commissioning Support Unit\. Procured using Crown Commercial Services Framework RM6068 Lot 3 - Technology Products & Associated Services Technology Products & Associated Services Framework\. ## Related contract awards - [2064 Smart Messaging Service Renewal for NHS Nottingham and Nottinghamshire ICB](/contracts/ocds-b5fd17-fecb51c4-5094-477b-89a3-8d7ba1406982): NHS Arden and Greater East Midlands Commissioning Support Unit - [2086 CQRS Stack Observability Platform Renewal for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-e41757a0-c9bc-4855-affa-6ab3dc29a350): NHS Arden and Greater East Midlands Commissioning Support Unit - [2042 v2 UPS Hardware for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-6164ddc8-1f5c-456d-b472-1989c793cbae): NHS Arden and Greater East Midlands Commissioning Support Unit - [WHHT - WASP - Software Developer Solution](/contracts/ocds-b5fd17-2dd4d8f8-e042-4eb7-a427-04a5c7a2eeec): West Hertfordshire Teaching Hospital NHS Trust - [NECS Microsoft Windows & Microsoft Office Licences on behalf of Hospice Care North Northumberland](/contracts/ocds-b5fd17-184dd526-f2e7-4074-a517-d632de9ed4f3): NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT - [CRM System](/contracts/ocds-b5fd17-07d0d9b2-5dab-415a-9c04-73cbe64f42c5): CITY OF YORK COUNCIL ## Source [View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cfcc928f-ca58-4728-938b-1655269e1675-834406)