# Income Analytics Software as a Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [CHP](/buyers/chp/contract-awards)
- Contract winner: [Voicescape Ltd](/contract-winners/voicescape/public-sector-contract-awards)
- Award value: £297,850
- Tender value: £297,850
- Award date: 13 June 2025
- Published: 20 June 2025
- Contract start: 4 August 2025
- Contract end: 31 October 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 4c3a7a2b-2ed0-437f-a88a-9f174b352ff7-850763
- OCID: ocds-b5fd17-f7998cc5-b29c-4b3f-a0d1-55b6250c30d2

## Description

CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4c3a7a2b-2ed0-437f-a88a-9f174b352ff7-850763)
