# Planning and Delivery Support - HMCTS Customer Directorate

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ministry of Justice\.](/buyers/ministry-of-justice/contract-awards)
- Contract winner: BMT Hi-Q Sigma
- Award value: £100,000
- Tender value: £97,047
- Award date: 15 September 2016
- Published: 19 January 2017
- Contract start: 19 September 2016
- Contract end: 18 March 2017
- Stage: awarded
- Procurement category: services
- Notice ID: 6991d1e1-ea2b-49b1-b108-cae6ad1d5827-126087
- OCID: ocds-b5fd17-f5eba438-2e79-4c5a-a714-0c7cb9cfe5d5

## Description

The core purpose of the Customer Directorate is to enable HMCTS to become a customer-led organisation\. Detailed requirements attached at Appendix B

## Related contract awards

- [Call off Contract Under Prison Education Dynamic Purchasing System for an Engagement Programme for Prisoners at HMP Rochester](/contracts/ocds-b5fd17-8600b738-2ac0-427f-b252-66c0c6a0af7b): Ministry of Justice
- [Email a Prisoner \(EMaP\) Service 2026 - Probation](/contracts/ocds-b5fd17-9cdf9052-667c-442f-8228-8d22f42dc178): Ministry of Justice
- [Provision of Payroll Services to the Judiciary and Associated Groups](/contracts/ocds-b5fd17-dca0d024-b094-4f34-b48b-216acb3ca96a): Ministry of Justice
- [ISS PMO Process Improvement Risk Specialist 3](/contracts/ocds-b5fd17-bee44f45-4e82-4ca7-879c-cfd0673dc9df): MOD DE&S ISS CORSHAM
- [Review of Corporate Performance Award](/contracts/ocds-b5fd17-dbaecb77-836a-4a8f-90d0-2446c32d2dde): Hm Land Registry

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6991d1e1-ea2b-49b1-b108-cae6ad1d5827-126087)