# Customer Engagement Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [City of Doncaster Council](/buyers/city-of-doncaster-council/contract-awards)
- Contract winner: [Granicus Firmstep Ltd](/contract-winners/granicus-firmstep/public-sector-contract-awards)
- Award value: £29,386
- Award date: 28 February 2025
- Published: 28 February 2025
- Contract start: 17 February 2025
- Contract end: 16 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 8cb1ab7c-9fba-4777-915e-c0c0fa40b654-831131
- OCID: ocds-b5fd17-f50b5bac-ae3d-4b34-aa86-09b343625a7c

## Description

The email solution system allows the Communications Team to continue a service of direct email communication with residents with key messages\.

## Related contract awards

- [Consultancy plus contract R Reed](/contracts/ocds-b5fd17-6733db7a-e84c-4f9c-98b9-59b5c2b0f597): City of Doncaster Council
- [Feature Manipulation Engine \(FME\) Data Integration Licences](/contracts/ocds-b5fd17-cb1a4bf4-05e3-41a0-a9d1-00121125c9a5): City of Doncaster Council
- [Spiner247](/contracts/ocds-b5fd17-9beb5f22-62c0-4149-8936-60bfdb71e7c9): City of Doncaster Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-13cc85c2-57b5-427f-8738-f536eeba4ce1): Epping Forest District Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-b4964670-bfd3-4bea-b724-c77ea671f355): Epping Forest District Council
- [Public Consultation Software EngagementHQ](/contracts/ocds-b5fd17-7006a042-2d64-4ece-a7ce-c39af90e613d): Stroud District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8cb1ab7c-9fba-4777-915e-c0c0fa40b654-831131)