# User Research &amp; Service &amp; Content Design

> A sourced UK public sector contract award published by ESSEX COUNTY COUNCIL.

## Key facts

- Buyer: [ESSEX COUNTY COUNCIL](/buyers/essex-county-council/contract-awards)
- Supplier: Scroll Ltd
- Award value: £500,000
- Tender value: £500,000
- Award date: 14 August 2026
- Published: 17 August 2026
- Contract start: 17 August 2026
- Contract end: 16 August 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 2b70b1e0-5bc4-40df-aa32-3128300d9e0a-911060
- OCID: ocds-b5fd17-f470f2b0-1608-4f2b-b7c3-b7df81ba611c

## Description

ECC require support for their Technology team to assist them with Content Design and User Research, which would be delivered in a consultancy-style service\. The supplier will work as part of a multi-disciplinary team to provide Content Design and User Research expertise on a range of projects and products including, but not limited to, essex\.gov\.uk, the council's Intranet platform\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2b70b1e0-5bc4-40df-aa32-3128300d9e0a-911060)
