# Business Telephony Requirement for South Staffordshire Council

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Staffordshire County Council](/buyers/staffordshire-county-council/contract-awards)
- Contract winner: [CHARTERHOUSE VOICE & DATA LIMITED](/contract-winners/charterhouse-voice-data/public-sector-contract-awards)
- Award value: £190,000
- Tender value: £190,000
- Award date: 9 November 2023
- Published: 9 November 2023
- Contract start: 27 November 2023
- Contract end: 26 November 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 526ba6d2-7aa2-413b-80a9-f5f3b1658c6c-696697
- OCID: ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136

## Description

The provision of a Cloud based Contact Centre Telephony system for South Staffordshire District Council The solution requires an appropriate supplier who can provide South Staffordshire District Council a cloud based solution to allow customers of the District of South Staffordshire to ring and be directed to an appropriate Customer Services member of team who can deal with their requirements\. Call off made from Crown Commercial Services G Cloud 13 Framework

## Related contract awards

- [For the provision of Transport of Service Users \(Children and Adult Services\) within Staffordshire](/contracts/ocds-b5fd17-21199728-178b-46d9-a0be-317d10b7da43): Staffordshire County Council
- [Strategic Growth Corridors via YPO 1141\_23 Framework for Managing Consultancy and Professional Services](/contracts/ocds-b5fd17-4d0d85de-03d2-4707-a943-dab4787d9386): Staffordshire County Council
- [Internal Audit Call off Contract Data](/contracts/ocds-b5fd17-4f83ed70-0019-4e3f-a030-3a8a92227e67): Staffordshire County Council
- [WSFT - Capital Purchase - IT - Enterprise Network Infrastructure and Support](/contracts/ocds-b5fd17-335adf12-e8d0-4ad1-84dc-f50b74f5480b): West Suffolk NHS Foundation Trust
- [PR2337- Microsoft Teams Telephony Services \(DraaS\)](/contracts/ocds-b5fd17-2e1eb285-3e38-409e-bd5f-43c93db8f9b9): Parliamentary and Health Service Ombudsman
- [WSFT - Capital Purchase - Theatres Upgrade - Network Infrastructure Equipment](/contracts/ocds-b5fd17-6460aa3b-c44a-4f0c-b439-f7b897a098ab): West Suffolk NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/526ba6d2-7aa2-413b-80a9-f5f3b1658c6c-696697)