# Microsoft Unified Support Contract

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [OPEN UNIVERSITY\(THE\)](/buyers/open-university-the/contract-awards)
- Contract winner: [Microsoft Ltd](/contract-winners/microsoft/public-sector-contract-awards)
- Award value: £152,792
- Tender value: £152,792
- Award date: 15 September 2023
- Published: 8 November 2023
- Contract start: 18 September 2023
- Contract end: 17 September 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 7b5b5601-6a07-45db-ab94-decb298f001b-696342
- OCID: ocds-b5fd17-f2677006-09a2-4cf6-9afc-14c9a5ea5c71

## Description

This is a contract for Microsoft Unified Support which provides support across all Microsoft products providing problem resolution services and reactive and preventative support\. This was awarded using the GCloud 13 Framework Agreement details of which can be found at: https://www\.crowncommercial\.gov\.uk/agreements/RM1557\.13

## Related contract awards

- [Renewal of Estates Management Software Licenses \(Planon\)](/contracts/ocds-b5fd17-43952482-f976-4df6-8a8c-208e003f37fc): OPEN UNIVERSITY\(THE\)
- [Cloudflare Advanced Application Security Services](/contracts/ocds-b5fd17-4efad9dd-0244-473a-b72f-b6bd2852991e): OPEN UNIVERSITY\(THE\)
- [Palo Alto 5250 Renewal](/contracts/ocds-b5fd17-8a02ecde-5dce-4966-aa95-542cc83803b7): OPEN UNIVERSITY\(THE\)
- [P824 - RM1557\.14 - Microsoft Unified Support Agreement](/contracts/ocds-b5fd17-3703a2d3-bf6b-4e22-b746-b1f3e3cdfb17): Westminster City Council
- [Supply Of Microsoft Unified Support](/contracts/ocds-b5fd17-68b2304c-85a7-4cd3-998c-c19e235a55d9): Department for Business and Trade
- [Provision of Microsoft Unified Enterprise Support Services](/contracts/ocds-b5fd17-27254796-a1da-4137-b9e6-b837997568e7): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7b5b5601-6a07-45db-ab94-decb298f001b-696342)