# Customer Relationship Management Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Legacy Development Corporation](/buyers/london-legacy-development-corporation/contract-awards)
- Tender value: £450,000
- Published: 25 November 2024
- Planned start: 19 January 2025
- Planned end: 21 November 2029
- Stage: open_tender
- Procurement category: services
- Notice ID: bdeacdd0-a704-4576-91f9-4ea3d969e836-805595
- OCID: ocds-b5fd17-f25731e6-dccb-4411-bd23-317e99d79f3d

## Description

London Legacy Development Corporation \(LLDC\) require a strategic CRM marketing agency to deliver a CRM solution for Queen Elizabeth Olympic Park \(QEOP\), London Stadium \(LS\) and SHIFT to deliver a B2C and B2B CRM Solution which will empower conversations with Park partners and prospects to drive revenue\. This contract will be let also for the benefit of GLA Group\. Our new CRM solution must have the ability to ingest data from multiple sources and add new data feeds as we expand the Park-wide CRM solution\. The estimated total spend \(including any ad-hoc provisions\) is £450k for the duration of: up to 6 months mobilisation period, 4 years plus additional 2 years \(on 1\+1 basis subject to authority's discretion\)\.

## Related contract awards

- [GB-London: LLDC Marshgate Art-Wayfinding Curation and Production](/contracts/ocds-b5fd17-93d78f6b-b3af-4c2f-bb3c-13b8a8f16c1f): London Legacy Development Corporation
- [GB-Stratford: LLDC Commercial Property Estate Management Services](/contracts/ocds-b5fd17-caa51c5f-c3ed-47ae-a875-0aa633ea7dad): London Legacy Development Corporation
- [​London Aquatics Centre Operation and Maintenance Services Agreement](/contracts/ocds-b5fd17-f99ac117-9e81-4f58-a91d-d19e61d6ccb7): London Legacy Development Corporation

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bdeacdd0-a704-4576-91f9-4ea3d969e836-805595)