# Cloud Contact Centre Service G-cloud 11

> A sourced UK public-sector contract award published by OFSTED.

## Key facts

- Public buyer: [OFSTED](/buyers/ofsted/contract-awards)
- Contract winner: [Puzzel Ltd](/contract-winners/puzzel/public-sector-contract-awards)
- Award value: £600,000
- Tender value: £600,000
- Award date: 26 October 2020
- Published: 25 November 2020
- Contract start: 1 November 2020
- Contract end: 31 October 2022
- Stage: awarded
- Procurement category: services
- Notice ID: b5944bae-1300-4374-9ebf-6341c1d942b5-395794
- OCID: ocds-b5fd17-f236668f-78f1-4181-847e-cc1614582973

## Description

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only\. Call Off from Framework Agreement G Cloud 11 This contract is for the provision of a cloud contact centre service

## Related contract awards

- [GB-Manchester: Occupational Health Services](/contracts/ocds-b5fd17-d233e444-2451-4c3e-b31f-1b58005c81f1): OFSTED
- [EUC Engineer](/contracts/ocds-b5fd17-5cc3be92-0670-4e6f-aef4-ad1bf90850a8): OFSTED
- [Websites Support, Maintenance, Development and Hosting](/contracts/ocds-b5fd17-af60075c-7870-4214-a337-5979f991f499): OFSTED
- [NHSE Customer Contact Centre](/contracts/ocds-b5fd17-b230f184-4b89-4b28-8be3-01e0efe511a8): NHS England
- [Single Telephony Solution for Customer Contact Centre and National Service Desk](/contracts/ocds-b5fd17-0720a4c4-0b1a-46ed-a5ad-0692b08f9c7d): NHS England
- [Omnichannel Contact Centre Solution](/contracts/ocds-b5fd17-3a6a422e-dd80-4597-b3e8-3baecd7fe540): Care Quality Commission

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b5944bae-1300-4374-9ebf-6341c1d942b5-395794)