# Provision of ITSM Solution

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [COMPETITION AND MARKETS AUTHORITY](/buyers/competition-markets-authority-2/contract-awards)
- Contract winner: [TOPDESK UK LIMITED](/contract-winners/topdesk-uk/public-sector-contract-awards)
- Award value: £48,266
- Tender value: £48,266
- Award date: 30 January 2025
- Published: 31 January 2025
- Contract start: 1 March 2025
- Contract end: 28 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 48f72d9b-57f6-4f86-80a3-883f809d2d47-822125
- OCID: ocds-b5fd17-f2244996-4009-4976-8850-da832a1788e7

## Description

Provision of an ITSM solution for the CMA

## Related contract awards

- [ITSM Tool 26\+](/contracts/ocds-b5fd17-e02c9723-6c09-498e-8d50-49a55527c037): COMPETITION AND MARKETS AUTHORITY
- [Nimbus Forensic Case Management](/contracts/ocds-b5fd17-85855169-6ce4-4d0c-8e66-16d98c915a1f): COMPETITION AND MARKETS AUTHORITY
- [CMA Internet & Cloud Connectivity 2026](/contracts/ocds-b5fd17-33c827f4-c533-4ace-b2c3-0b2bb04e1867): COMPETITION AND MARKETS AUTHORITY
- [Provision of an IT Service Management \(ITSM\) system for SCW 2026](/contracts/ocds-b5fd17-d3c87f8e-a3dc-46a4-86df-4c94aea38f21): NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
- [TOPdesk Cloud Software](/contracts/ocds-b5fd17-9c5861f5-bb11-4f9c-91dd-ed42e4f0e4b9): Aston University
- [DCH Service Desk System](/contracts/ocds-b5fd17-000ad3ae-a48c-4d8c-bde4-6f044439a169): Dorset County Hospital NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/48f72d9b-57f6-4f86-80a3-883f809d2d47-822125)