# Customer Services Telephony

> A sourced UK public sector contract award published by ASTER GROUP LIMITED.

## Key facts

- Buyer: [ASTER GROUP LIMITED](/buyers/aster-group-limited/contract-awards)
- Supplier: Ciptex Ltd
- Award value: £982,448
- Tender value: £982,448
- Award date: 1 January 2024
- Published: 14 May 2024
- Contract start: 1 January 2024
- Contract end: 31 December 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 9c6c224a-7883-47c6-ac7e-2fc64f20588d-750865
- OCID: ocds-b5fd17-f188b853-cdeb-4034-bf8d-2853fce29df6

## Description

Award contract for the provision of a cloud-based contact centre solution and professional services\.

## Related contract awards

- [Reactive Pest Control Services](/contracts/ocds-b5fd17-133b31a7-3669-4e09-bdb3-445d9688de6a) — ASTER GROUP LIMITED
- [Fire Remediation Works with Aster Group](/contracts/ocds-b5fd17-534f259a-5fbb-422c-b404-534416c753fc) — ASTER GROUP LIMITED
- [Fire Remediation Works for Aster Group](/contracts/ocds-b5fd17-4e778764-34ec-4f86-9a70-eba3535521ef) — ASTER GROUP LIMITED
- [Dynamics Resource Scheduling SaaS at Aster Group](/contracts/ocds-b5fd17-6b7b082e-1de2-41cd-8a5c-dc12b95a6af8) — ASTER GROUP LIMITED
- [Twilio SMS Authentication](/contracts/ocds-b5fd17-b827efaf-bc60-408b-a3cf-61c184235144) — Department for Work and Pensions
- [PACE Scaleup and CRM Services](/contracts/ocds-b5fd17-7b116ce7-a6f6-4ee0-84cb-2626856e4244) — Money and Pensions Service
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/9c6c224a-7883-47c6-ac7e-2fc64f20588d-750865)
