# Customer Engagement Platform 2026

> A sourced UK public sector contract award published by Wirral Borough Council.

## Key facts

- Buyer: [Wirral Borough Council](/buyers/wirral-borough-council/contract-awards)
- Supplier: [GRANICUS-FIRMSTEP Ltd](/suppliers/granicus-firmstep/public-sector-contract-awards)
- Award value: £113,960
- Tender value: £113,960
- Award date: 20 April 2026
- Published: 14 May 2026
- Contract start: 22 April 2026
- Contract end: 21 April 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 6e56a790-dea7-4725-a752-8b00bd68b65f-897312
- OCID: ocds-b5fd17-f16a0e11-e2b2-47f0-a398-823f97a6dc42

## Description

Customer Engagement Platform 2026 Additional information: award via Crown Commercial Services G Cloud 14 - RM1557\.14 - Lot 2

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6e56a790-dea7-4725-a752-8b00bd68b65f-897312)