# Managed Support & Development Configuration Services - ServiceNow & TPAM

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [National Highways Limited](/buyers/national-highways-limited/contract-awards)
- Contract winner: [UP3 SERVICES LIMITED](/contract-winners/up3-services/public-sector-contract-awards)
- Award value: £17,950,772
- Tender value: £17,950,772
- Award date: 31 March 2026
- Published: 30 April 2026
- Contract start: 31 March 2026
- Contract end: 29 November 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 671b6327-82da-402c-aa23-9564557c346e-895633
- OCID: ocds-b5fd17-f0034aee-0ab9-4806-8b7a-95891e9d32ed

## Description

The services being bundled for ITSM and TPAM are: - Managed Support Service \(MSS\) - Managed Configuration Service \(MCS\) - Managed Development Services \(MDS\)

## Related contract awards

- [PDF Framework - M3 Southbound Fleet Services to UpNately](/contracts/ocds-b5fd17-b2e07420-0e61-485e-977f-51b08bc43263): National Highways Limited
- [PDF Framework - M4 J19-18 EB MP 173\.7 - 169 RS](/contracts/ocds-b5fd17-70a07bb1-ba62-48e4-9469-004997632239): National Highways Limited
- [HRE - EFL/40 - St Andrews - Leven \(East Fife\) - Waterless Railway Bridge](/contracts/ocds-b5fd17-f7f35d0d-eb59-4a5c-ac55-043b5b22f0a8): National Highways Limited
- [ServiceNow-Development Support](/contracts/ocds-b5fd17-a5af7c31-c468-45ab-80f9-13e0be891f10): HS2
- [ServiceNow](/contracts/ocds-b5fd17-7e96fccf-5772-41df-a706-b2243009fbb2): HS2
- [ITEP0806 - ServiceNow Implementation Services](/contracts/ocds-b5fd17-71993da3-dad8-4d65-beb3-1250e73097d1): National Highways

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/671b6327-82da-402c-aa23-9564557c346e-895633)