Hexagon Housing Association Repairs and Voids Contract

Hexagon Housing Association ("Hexagon") has sought expressions of interest from suitably skilled and experienced suppliers for the delivery of responsive repairs and void property works, including emergencies out of office hours and a fully comprehensive customer service centre solution. The contract will also include ad hoc planned works such as kitchen and bathroom replacements and electrical rewiring and installation works. The contract has been awarded to a single Service Provider under a TPC 2005 (as amended) for 10 years, with break clauses included for non-performance and the like.

To procure the new contract, Hexagon followed a three-stage Competitive Dialogue procedure under the Public Contracts Regulations 2015. Under the first stage of the process, prospective bidders were required to complete a Selection Questionnaire and its associated appendices. Following evaluation of submitted SQs, Hexagon shortlisted three bidders to be Invited to Submit Dialogue Solutions under the second stage of the process. Following evaluation of received ISDS submissions, Hexagon shortlisted 3 Tenderers to be invited to participate in Competitive Dialogue.

Full details of all the requirements and how to participate were included in the procurement, SQ documents.