# Procurement of a Crisis and Resilience CRM System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Leicestershire County Council](/buyers/leicestershire-county-council/contract-awards)
- Contract winner: Cyber Media Solutions Ltd\.
- Award value: £69,370
- Tender value: £69,370
- Award date: 31 August 2026
- Published: 10 September 2026
- Contract start: 1 September 2026
- Contract end: 31 August 2029
- Stage: awarded
- Procurement category: services
- Notice ID: c5c64ce3-31b3-4c49-8f39-945eb71792c7-913530
- OCID: ocds-b5fd17-eea967e5-ef50-438b-ab62-c7e73e1b9746

## Description

The Crisis and Resilience Fund \(CRF\) is a three-year, ring-fenced funding allocation\\r from Central Government, held within Public Health at Leicestershire County Council\. \\r \\r The Procurement of a Crisis and Resilience CRM System will support the delivery of Crisis Payments and wider resilience activity for Leicestershire residents\.\\r \\r Contract awarded via CCS G-cloud 14, RM1557\.14 framework for a term of 36 months\.

## Related contract awards

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- [Theseus CRM System](/contracts/ocds-b5fd17-4c690ba3-1ef3-4836-a9c1-b989074e38f1): Leicestershire County Council
- [Theseus Case Management System for Substance Misuse](/contracts/ocds-b5fd17-86d4799b-6767-4139-8fa8-97c33f17ff82): London Borough of Enfield
- [CRM System for Public Health](/contracts/ocds-b5fd17-19d0309a-b089-4af0-b1b8-49a2ae4514e7): Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c5c64ce3-31b3-4c49-8f39-945eb71792c7-913530)