# Blue Badge System

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [ESSEX COUNTY COUNCIL](/buyers/essex-county-council/contract-awards)
- Contract winner: [GRANICUS-FIRMSTEP LIMITED](/contract-winners/granicus-firmstep/public-sector-contract-awards)
- Award value: £94,020
- Tender value: £94,020
- Award date: 31 March 2022
- Published: 30 June 2022
- Contract start: 25 June 2022
- Contract end: 24 June 2023
- Stage: awarded
- Procurement category: services
- Notice ID: b0f7a980-9b25-460d-b8c2-639a4619edf4-551040
- OCID: ocds-b5fd17-ee7ca6af-e187-46ff-bf53-679da15b3acc

## Description

The provision for a blue badge application and case management system\. The system will need to provide: a\) a means by which Essex residents can apply online \(including new applications and renewals\); b\) a means by which the Council can assess submitted applications and provide decision to residents; c\) a full case management system for processed applications; The system must possess the following capabilities/attributes: • Ability to generate one link per applicant for incomplete application\. • Ability for paper applications to be paid online\. • Ability for paper applications to be communicated via email or digital means\. • Ability to find/locate applications with username, full names or reference numbers\. • Ability to search applicant's name/details if completed/submitted by a third party\. • Ability to download files by email and other means\. • Ability to have a database system that stores all applications\. • Ability to successfully process all applications\. • Ability to retain applications for the 6-month period and close automatically if no contact is made in that 6-month period\. • Ability to automatically generate and format letters\. • Ability to automatically order the badge once payment made and confirmed\. • Ability to fully integrate with National database systems and other Govt systems such as Pay360, GovVerify\. • Ability to provide maintenance updates on regular basis\. • Ability to send out notifications for application progress\. • Application must be cloud-based \(SAAS\)\. • Ability to have a streamlined renewal process for applicants\. • Ability to close off an application without having to work all the way through the process\. • Ability to have a 'Save' functionality for applicants when completing an application online, including a time-out warning\. • Ability to have clear visibility for advisers on the application journey and what stage it is at\. • Ability to have suitable file size upload allowance\. It would be preferable for the system to possess the following capabilities/attributes: • Ability to open an Appeal process with one-click\. • Ability to indicate if applicant has been sent an email or a letter\. • Ability to paste wording from Word document into a text box, without showing all the coding\. • Ability to open an Appeal process with one-click\. • Ability to indicate if applicant has been sent an email or a letter\. • Ability to paste wording from Word document into a text box, without showing all the coding\.

## Related contract awards

- [NDORS Booking System](/contracts/ocds-b5fd17-652764a5-9885-4560-87b1-3ad5260098b7): ESSEX COUNTY COUNCIL
- [Subscription Based Research Services](/contracts/ocds-b5fd17-f776f94c-afa5-4342-ada4-0d138edbd792): ESSEX COUNTY COUNCIL
- [CO0346 Employee Assistance Programme](/contracts/ocds-b5fd17-a93a9b88-f390-429a-afc6-5837332dd27e): Essex County Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-13cc85c2-57b5-427f-8738-f536eeba4ce1): Epping Forest District Council
- [Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery](/contracts/ocds-b5fd17-b4964670-bfd3-4bea-b724-c77ea671f355): Epping Forest District Council
- [Public Consultation Software EngagementHQ](/contracts/ocds-b5fd17-7006a042-2d64-4ece-a7ce-c39af90e613d): Stroud District Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b0f7a980-9b25-460d-b8c2-639a4619edf4-551040)