Smart Hands Services

Smart hands service will collaborate with HMRC Crown Hosting, its run-partner and other authorised parties who can raise requests for work provide capabilities for the following:

(a) Incident support - assisting in resolution of service incidents and escorting 3rd parties as necessary. (b) Ad hoc support - such as preventative maintenance activities (c) Scheduled support - such as advanced notice for escorting of vendor engineers (d) Pre-scheduled support - such as weekly checks of technical halls (e) Occasional Project Work - performing specific tasks, when requested, relating to installation or configuration of equipment in Crown Hosting