# Service Desk Software - Knowledge Services & Library

> A sourced UK public sector contract award published by NHS England.

## Key facts

- Buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £39,465
- Tender value: £25,965
- Award date: 30 March 2026
- Published: 2 April 2026
- Contract start: 28 February 2026
- Contract end: 1 March 2028
- Stage: awarded
- Notice ID: 7da089ec-0bb3-4a89-bc95-3e15db04de6d-891605
- OCID: ocds-b5fd17-ec49b4e9-3b4c-4d47-bb9b-d75d5672bb85

## Description

A contract to provide a service desk platform with knowledge management and change management capabilities for the National Knowledge and Library Services team\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7da089ec-0bb3-4a89-bc95-3e15db04de6d-891605)