# IT Service Management Software

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bournemouth Christchurch and Poole Council](/buyers/bournemouth-christchurch-and-poole-council/contract-awards)
- Contract winner: Sunrise Software
- Award value: £88,389
- Tender value: £88,389
- Award date: 3 June 2021
- Published: 19 July 2024
- Contract start: 10 December 2021
- Contract end: 9 December 2025
- Stage: awarded
- Procurement category: services
- Notice ID: b4a92da9-a24c-47ef-9fd0-c152ec9578e5-768846
- OCID: ocds-b5fd17-eb4f5a32-7002-412e-afff-01d9557bc42f

## Description

Sunrise software is used to manage all ticket demand, assets and technical change for IT&IS across BCP Council\. The contract starts on 10 December 2021 and ends on 09 December 2022\. There are two 12-month extensions available on this contract\. Therefore, if all extensions were taken the total contract length would be for 3 years \(1\+1\+1\)\.

## Related contract awards

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- [HR Case Management System](/contracts/ocds-b5fd17-59aad9cc-eee7-4e6d-ba5e-25fbdbca55a9): Greater Manchester Police
- [Contract for the Provision of a System to manage HR Queries and HR Cases](/contracts/ocds-b5fd17-fb1f4602-1fd3-4441-8bb0-754c2ef429f0): Hertfordshire County Council
- [Helpdesk Software Support & Maintenance](/contracts/ocds-b5fd17-3de922dd-5750-47f5-b20b-c6306b3bd27c): ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b4a92da9-a24c-47ef-9fd0-c152ec9578e5-768846)