# GB-Hull: IT Service Desk

> A sourced UK public sector contract award published by BIP SOLUTIONS LIMITED.

## Key facts

- Buyer: [BIP SOLUTIONS LIMITED](/buyers/bip-solutions-limited/contract-awards)
- Supplier: [Freshworks Inc](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £57,600
- Tender value: £57,600
- Award date: 31 March 2026
- Published: 2 April 2026
- Contract start: 1 April 2026
- Contract end: 31 March 2030
- Stage: awarded
- Procurement category: services
- Notice ID: e4fef314-189c-4334-95f1-0e96efa27fa7-891409
- OCID: ocds-b5fd17-eb13a454-60cf-4493-aaeb-ba4f9c411311

## Description

Provision of a cloud-based IT Service Management \(ITSM\) solution to support the Authority's internal IT service operations Additional information: Award through CCS G-Cloud 14 Framework

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e4fef314-189c-4334-95f1-0e96efa27fa7-891409)