# Mystery Shopping

> A sourced UK public sector contract award published by Post Office Limited.

## Key facts

- Buyer: [Post Office Limited](/buyers/post-office-limited/contract-awards)
- Supplier: [Ipsos Mori UK Limited](/suppliers/ipsos-mori-uk/public-sector-contract-awards)
- Award value: £560,000
- Tender value: £560,000
- Award date: 21 January 2021
- Published: 25 June 2024
- Contract start: 1 April 2021
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 8ddd90b1-d7c8-46d8-a089-cfce3eb8ee74-762086
- OCID: ocds-b5fd17-eaf8273a-123d-4d77-a4f9-44e2a3487a36

## Description

The Mails Sales Mystery shop programme is to improve customer experience with the mails sales conversation and help to identify and develop sales opportunities Additional information: Mails mystery shopping programme

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8ddd90b1-d7c8-46d8-a089-cfce3eb8ee74-762086)