# ServiceNow enhanced support

> A sourced UK public-sector contract award published by National Audit Office.

## Key facts

- Public buyer: [National Audit Office](/buyers/national-audit-office/contract-awards)
- Contract winner: [FLYFORM LTD](/contract-winners/flyform/public-sector-contract-awards)
- Award value: £108,000
- Tender value: £108,000
- Award date: 20 March 2023
- Published: 1 April 2024
- Contract start: 1 April 2023
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: cfa8327d-7433-4d62-86b0-75fe75791141-736733
- OCID: ocds-b5fd17-ea8f737c-3238-490b-af47-0d6c41497509

## Description

National Audit Office \(NAO\) awarded a contract to the supplier through Crown Commercial Services G Cloud 13\. The selected Supplier FlyForm Ltd will be delivering enhanced support of ServiceNow with contract duration of 12 months with optional 12 months extension\. As of March 2024, the 12 months extension has been utilised and will run from Monday 1st April 2024 until Monday 31st March 2025\.

## Related contract awards

- [Service desk 2022-25](/contracts/ocds-b5fd17-0ee5b399-81ef-44b7-adb4-d116d2cd70cf): National Audit Office
- [Purchase of IT Equipment for Summer Grads, New Starters and Storeroom Replenish](/contracts/ocds-b5fd17-640f0bfb-8805-4d7d-b55d-9809e42a6789): National Audit Office
- [Auditorium and meeting room equipment support](/contracts/ocds-b5fd17-778acb22-3524-40b3-8e2a-2283f1bd25e3): National Audit Office
- [FlyForm ServiceNow Resource Extension](/contracts/ocds-b5fd17-75be26cb-691d-4f5d-b43a-38d2b3c0069d): Met Office
- [Resource to assist demand profile of Met Office ServiceNow team](/contracts/ocds-b5fd17-1ef9153c-b4ac-4295-81f8-fe14914a0cca): Met Office
- [Tech support services](/contracts/ocds-b5fd17-b7f0bbce-4c4f-4a96-8ebc-29b89cef181a): Met Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cfa8327d-7433-4d62-86b0-75fe75791141-736733)