# Customer Engagement Software

> A sourced UK public sector contract award published by whg.

## Key facts

- Buyer: [whg](/buyers/whg/contract-awards)
- Supplier: [Voicescape Limited](/suppliers/voicescape/public-sector-contract-awards)
- Award value: £411,306
- Tender value: £411,306
- Award date: 28 March 2025
- Published: 14 May 2025
- Contract start: 1 April 2025
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: c7f7f799-d4c1-4b5e-82cb-69635a756eb4-845249
- OCID: ocds-b5fd17-ea579c70-dbd5-4add-b14d-cb053b19322d

## Description

whg have awarded a contract to Voicescape Limited for Customer Engagement Software via G Cloud 14 framework\.

## Related contract awards

- [Lift Servicing and Maintenance 2025](/contracts/ocds-b5fd17-2ef58e6f-8efa-4a63-8425-44a9b79df8cf) — whg
- [Learning Management System \(LMS\)](/contracts/ocds-b5fd17-b6c8d935-41be-474d-a262-3b0fdf1858e2) — whg
- [Travel Management Services](/contracts/ocds-b5fd17-66ecef51-4136-43e0-a025-1b7b8f677513) — whg
- [Asbestos Roof Removal Works \(Disrepair\)](/contracts/ocds-b5fd17-a839787f-95c3-4ce9-9031-18cde8657006) — whg
- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6) — Flagship Housing Limited
- [GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa) — Flagship Housing Limited
- [AT1366 - Automated Collection of Council Debt](/contracts/ocds-b5fd17-27e0d91c-f682-477d-b345-4924c01ca36e) — Luton Council
- [GB-Milton Keynes: Provision of Caseload Manager](/contracts/ocds-b5fd17-acd698b8-276c-4e3a-bf77-f462f2881043) — Amplius Living
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c7f7f799-d4c1-4b5e-82cb-69635a756eb4-845249)