# Netcall - SolutionCare and Support Renewal v2

> A sourced UK public-sector contract award published by Department of Health and Social Care \(DHSC\).

## Key facts

- Public buyer: [Department of Health and Social Care \(DHSC\)](/buyers/department-of-health-and-social-care-dhsc/contract-awards)
- Contract winner: [Netcall Telecom Limited](/contract-winners/netcall-telecom/public-sector-contract-awards)
- Award value: £8,546
- Tender value: £8,546
- Award date: 30 June 2020
- Published: 25 November 2020
- Contract start: 1 July 2020
- Contract end: 1 October 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 1a0473ab-34cd-4dee-9d48-9399fdc07377-396064
- OCID: ocds-b5fd17-e699537f-05fe-4288-ac5c-168ffe39bbe4

## Description

Extension to ensure uninterrupted services of Automated Call Distribution for Customer Service Centre and Press Office

## Related contract awards

- [DHSC Data Transformation Programme](/contracts/ocds-b5fd17-87a962e5-5689-4c89-aafd-6ad14acabc9f): Department of Health and Social Care \(DHSC\)
- [Functional and Penetration Testing](/contracts/ocds-b5fd17-e3224dae-429f-4b9d-af4e-4de4bf98573a): Department of Health and Social Care \(DHSC\)
- [DHSC: The Independent Commission into Adult Social Care's National Conversation](/contracts/ocds-b5fd17-2a95856a-ebd7-47e1-9826-7d345b135def): Department of Health and Social Care \(DHSC\)
- [ENHT - Patient Engagement Portal \(PEP\)](/contracts/ocds-b5fd17-5d0a1506-3677-421e-88a8-dc0cc0702ebc): East and North Hertfordshire Hospital NHS Trust
- [Netcall SolutionCare Services & Support Renewal](/contracts/ocds-b5fd17-ef129b95-2dc7-4221-a42e-ee61396d5d74): DSFS c/o Chesterfield Royal Hospital
- [NETCALL PATIENT HUB SUPPORT 30/09/2020 - 29/09/2024](/contracts/ocds-b5fd17-e5ed51cf-8706-42ae-a81d-506e05c39ed6): DERBYSHIRE SUPPORT FACILITIES SERVICES

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1a0473ab-34cd-4dee-9d48-9399fdc07377-396064)