# ITSM Service Desk Software

> A sourced UK public sector contract award published by Oxfordshire County Council.

## Key facts

- Buyer: [Oxfordshire County Council](/buyers/oxfordshire-county-council/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £176,400
- Tender value: £176,400
- Award date: 22 February 2024
- Published: 20 March 2024
- Contract start: 23 February 2024
- Contract end: 23 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: e5a7e5f2-50c4-435b-b9a1-4ea2d456372a-733640
- OCID: ocds-b5fd17-e62724d7-28bb-46ac-8179-c4aeb4595086

## Description

ITSM Service Desk Software

## Related contract awards

- [Joint intranet for LGR](/contracts/ocds-b5fd17-01116362-0409-4376-932b-3014ce3452ae) — Oxfordshire County Council
- [Eynsham Grade Separated Crossing Study](/contracts/ocds-b5fd17-208fcf8f-745d-4f1e-aa7f-a0c66c69b862) — Oxfordshire County Council
- [Director Recruitment](/contracts/ocds-b5fd17-8ce49a42-04e1-4f62-9515-8137bca0104c) — Oxfordshire County Council
- [Legal Services for LGR](/contracts/ocds-b5fd17-a1ba57bd-e003-44ee-b07e-7d734191d5d6) — Oxfordshire County Council
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) — The Princess Alexandra Hospital NHS Trust
- [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) — NHS England
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e5a7e5f2-50c4-435b-b9a1-4ea2d456372a-733640)