# 22-278 Smartchat Software Solution

> A sourced UK public sector contract award published by Rotherham Metropolitan Borough Council.

## Key facts

- Buyer: [Rotherham Metropolitan Borough Council](/buyers/rotherham-metropolitan-borough-council/contract-awards)
- Supplier: [ICS\.AI LTD](/suppliers/ics-ai/public-sector-contract-awards)
- Award value: £194,450
- Tender value: £194,450
- Award date: 26 April 2023
- Published: 28 April 2023
- Contract start: 1 May 2023
- Contract end: 30 April 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 2f120b4d-2fa8-4414-9aac-f3406dca1af1-640713
- OCID: ocds-b5fd17-e59011f8-13f0-413f-81fd-0a958bcc0df2

## Description

Direct award made via Crown Commercial Services \(CCS\); G-Cloud 13 framework reference RM1557\.13 for an initial term of 24 months plus 1 x 12 month extension\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2f120b4d-2fa8-4414-9aac-f3406dca1af1-640713)
