# Contact Centre Software

> A sourced UK public sector contract award published by Great Places Housing Group.

## Key facts

- Buyer: [Great Places Housing Group](/buyers/great-places-housing-group/contract-awards)
- Supplier: 4 Net Technologies Ltd
- Award value: £133,713
- Tender value: £133,713
- Award date: 15 August 2016
- Published: 3 April 2017
- Contract start: 1 July 2016
- Contract end: 30 June 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 2dd573ac-93f2-436f-8fcd-59ca87794673-20788
- OCID: ocds-b5fd17-e4ec21f8-adc6-11e6-9901-0019b9f3037b

## Description

Contact Centre Management Software\. A system that allows for 60 concurrent call handlers to include licensing, reporting and real time information, call handler management and CRM integration\.

## Related contract awards

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- [Oracle Fusion Enterprise Software](/contracts/ocds-b5fd17-b94faf4e-06c9-470e-af64-acbf9a5af410) — DEPARTMENT OF HEALTH AND SOCIAL CARE
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- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2dd573ac-93f2-436f-8fcd-59ca87794673-20788)
