# Out of Hours Call Handling

> A sourced UK public sector contract award published by London Borough of Sutton.

## Key facts

- Buyer: [London Borough of Sutton](/buyers/london-borough-of-sutton/contract-awards)
- Supplier: Foundever GB LTD \(previously Sitel UK LTD\)
- Award value: £411,600
- Tender value: £411,600
- Award date: 12 December 2025
- Published: 17 February 2026
- Contract start: 13 February 2026
- Contract end: 12 February 2028
- Stage: awarded
- Procurement category: services
- Notice ID: d9e7ca69-1482-45f8-948b-b758d8770914-884295
- OCID: ocds-b5fd17-e4e42f48-bd34-49da-ada6-7a09af8f2522

## Description

Contract to manage emergency out of hours calls \(2 years \+ 1 \+ 1 - possible extensions\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d9e7ca69-1482-45f8-948b-b758d8770914-884295)