# TOPdesk enterprise platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Security Industry Authority](/buyers/security-industry-authority/contract-awards)
- Contract winner: [Phoenix Software Limited](/contract-winners/phoenix-software/public-sector-contract-awards)
- Award value: £41,498
- Tender value: £41,498
- Award date: 31 March 2020
- Published: 24 September 2020
- Contract start: 1 April 2020
- Contract end: 31 March 2023
- Stage: awarded
- Procurement category: goods
- Notice ID: 7c02b16b-233f-42d3-b660-d31fca51d5e7-382617
- OCID: ocds-b5fd17-e40d8989-0f04-4d6e-8469-ae4203f7c0bd

## Description

ITSM solution, TOPDesk is used to manage our support queues and records all of our IT assets\. This is used onsite on one of our servers in UKCloud\. Additional information: Please email us via SIA\.Procurement@sia\.gov\.uk if you have any queries in relation to the contract\.

## Related contract awards

- [Quality Monitoring Software](/contracts/ocds-b5fd17-5209ac18-bf53-4a52-aea0-db0f4659fe6b): Security Industry Authority
- [Customer Satisfaction Research](/contracts/ocds-b5fd17-ac802535-b5d5-40f8-8747-0dd7bd007378): Security Industry Authority
- [Social Media Management](/contracts/ocds-b5fd17-6e4633f3-ddde-4f50-9cce-8c8b79abae48): Security Industry Authority
- [Renew 24 Hour Security Operations Centre \(SOC\) and Cyber Monitoring Service](/contracts/ocds-b5fd17-a09e4005-0fee-4442-8da8-492b9553a524): TORBAY COUNCIL
- [Further Competition RM6098 Tepas 2 Lot 3 - Microsoft Licensing](/contracts/ocds-b5fd17-1077d209-9c04-4187-87e3-40bc80e356b1): Rotherham Doncaster and South Humber NHS Foundation Trust
- [Microsoft Enterprise subscription agreement](/contracts/ocds-b5fd17-040b2294-34db-4a32-bf2a-ddec878107ca): Ipswich Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7c02b16b-233f-42d3-b660-d31fca51d5e7-382617)