# FCA Handbook Website & Associated Services Replacement

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [BIP SOLUTIONS LIMITED](/buyers/bip-solutions-limited/contract-awards)
- Published: 15 November 2021
- Planned start: 21 October 2022
- Planned end: 20 October 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 301b5aed-ac71-4193-8c5f-b1ee1c229da6-485249
- OCID: ocds-b5fd17-e3b817aa-6436-4472-afca-541d7e8ca762

## Description

The current Handbook website is maintained by a third-party Contractor who provides the following services: • Monthly updating and consolidation of the Handbook online content plus Print-on-Demand services • Management of subscription services for the Handbook • Ad hoc updating and corrections to content on www\.handbook\.fca\.org\.uk as required\. • Management of periodic improvements to support the usability of the Handbook website based on user feedback • Providing MI to the FCA for effective monitoring of service delivery and functions The Contractor currently uses database and content management solutions including XML editing and a pagination engine - all of which are contracted to third parties\. The Hosting solution is provided by a third-party infrastructure provider\. The current Service Support Desk is provided by an alternative third-party\. Using an application that allows the FCA to report and track issues and incidents identified by users\.

## Related contract awards

- [GB-Glasgow: Salesforce Professional Architectural Services](/contracts/ocds-b5fd17-f6079c5b-3ff2-42ff-87cc-bdae5af41140): BIP SOLUTIONS LIMITED
- [GB-Sheffield: Project Wire](/contracts/ocds-b5fd17-0ba13f87-cd79-45b4-a30e-31d69356827b): BIP SOLUTIONS LIMITED
- [GB-Sheffield: Project White](/contracts/ocds-b5fd17-66a67fa7-c637-48fc-b5ed-f24febefd4b2): BIP SOLUTIONS LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/301b5aed-ac71-4193-8c5f-b1ee1c229da6-485249)