# Microsoft Unified Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Pension Protection Fund](/buyers/pension-protection-fund/contract-awards)
- Contract winner: [Bytes Software Services Limited](/contract-winners/bytes-software-services/public-sector-contract-awards)
- Award value: £585,300
- Tender value: £585,300
- Award date: 16 October 2023
- Published: 29 January 2024
- Contract start: 14 October 2023
- Contract end: 13 October 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 58ab4a64-5550-4cc0-b28f-b1c2eec7267a-718252
- OCID: ocds-b5fd17-e328ec22-e8be-4e80-85d3-12922511b188

## Description

Microsoft Unified Support for reactive technical assistance 24/7/365, training library, risk and health assessments, advisory services, and proactive credits\. Contract value is based on the minimum committed amount for three years and known current usage volumes\. This value is therefore only an estimate and may increase based on required additional volumes and licences\. This increase could be as much as 20%-40% per year\.

## Related contract awards

- [International Payment Services 2026](/contracts/ocds-b5fd17-9db6af29-5cb8-403c-bbdf-e95bd15c8c31): Pension Protection Fund
- [Information and Cyber Security Services](/contracts/ocds-b5fd17-9d99a6a8-a21a-4487-9385-b6398abc3c5a): Pension Protection Fund
- [Workforce Solutions](/contracts/ocds-b5fd17-96fd511c-ed4e-47a7-8c41-7213ff0f1ac6): Pension Protection Fund
- [Provision of Core infrastructure products and services](/contracts/ocds-b5fd17-b848354f-83e0-4d1b-8f6b-9c467edb9fda): The Royal Borough of Kingston upon Thames
- [Microsoft Enterprise Agreement](/contracts/ocds-b5fd17-7d40b5e4-9e52-43c0-9d9f-9ac3cbcf8403): STUDENT LOANS COMPANY LIMITED
- [Adobe CCS Aggregation](/contracts/ocds-b5fd17-564408c9-962e-450e-b610-41f6b46c7b06): The North Yorkshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/58ab4a64-5550-4cc0-b28f-b1c2eec7267a-718252)