Contract award record
CRM and Customer platform replacement
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£1,026,917
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
The objective of this project is to consolidate the two existing CRM's (MS Dynamics and Lagan - currently used as a knowledge management system), as well as deliver a customer platform. The customer platform consist of webforms, customer accounts, integration to back office system and enterprise telephony.
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